Audit log

Maddict keeps an audit log — an immutable record of significant actions. It’s how the platform stays accountable and how administrators answer “who did what, and when”.

What’s recorded

Audit events capture meaningful, security- and business-relevant actions, such as:

• Agency provisioning, tier / seat / validity changes, suspension, and reactivation.
• Invitations sent and accepted.
• Member additions and removals, and role changes.
• Other administrative actions that affect access or plans.

Each event records what happened, who did it, and when.

Immutable by design

Append-only

The audit log is append-only. Records cannot be edited or deleted — the database actively blocks updates and deletes to the audit table. This guarantees the trail can be trusted as evidence of what actually occurred.

Who can view it

The full platform audit log is available to Maddict platform admins in the back-office. It’s part of how Maddict oversees the estate and supports investigations if a question ever arises.

Why it matters

• Accountability — every significant action is attributable to a person.
• Security — unexpected changes are visible and reviewable.
• Trust — an immutable record means the history can’t be quietly rewritten.

This complements the platform’s other protections — see Security & compliance and Tenant data isolation.

Next

Platform back-officeWhere the audit log is reviewed.

Security & complianceThe wider security picture.